![]() ![]() International Orders: Countries in Asia: $15 & up. $5 flat rate shipping on orders under $69. By submitting your order, you will be considered to accept this policy.Ī: USA domestic Orders: FREE SHIPPING on orders of $69 or more. Please contact your local government about these fees before you order since we do NOT offer refunds if you decline to pay. These charges are NOT covered in the sale price or the shipping cost. ![]() We do NOT charge import fees for international orders and every country has different policies and charges that you have to pay to get your products delivered. We will not be able to make any change if the package has been shipped, and we will not provide a refund due to incorrect shipping information. Q:What should I do if I put the wrong information?Ī: If the shipping information is incorrect, please email us immediately to cancel the order. If we are notified of a lost package after this timeframe, we will not be able to process your request. Q: What should I do if my package is lost?Ī: All lost packages must be reported within 30 days of your order's ship date. It is the customer's responsibility to refer to their tracking number for delivery information. For Domestic customer, it will take approximately 3-10 business days for delivery by UPS or USPS.įor International customer, it will take approximately 7-18 business days for delivery depending on clearance process.Ĭustomers will receive an order status update via email containing their tracking number once their order has been shipped. For Taiwan and Hong Kong, we use SF Express.Īll USA Domestic orders are shipped from Houston TX by UPS or USPS.Ī: It usually takes 1-3 business days to process your order. A: All International orders are shipped from our International warehouse in China by DHL Express. ![]()
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